FAQ

Do you ship internationally?

Yes! Shipping rates are automatically calculated at checkout.

Who designs your merchandise?

Designer and Owner, Samantha Terry, designs all the pieces we sell. Our t-shirts and apparel are printed by a vendor, while our jewelry is handmade in house. 

When will my order ship?

For jewelry and accessory orders, please allow 5-7 days for made to order items. Items marked "READY TO SHIP" are shipped within 1-3 days of purchase. All handmade items ship from California, USA.

Printed apparel orders are fulfilled within 2-7 days, and ship from our print vendor in either the US or EU depending on shipping destination. 

*note: due to COVID-19, order processing and shipping times may be extended. We thank you for your patience.

Can I send my order as a gift?

Yes, please let us know in the order notes and we will not include pricing on the packing slip.

I can't find my package! What do I do?

Contact your local postal carrier first and be sure to take next steps with them, such as filing a lost mail claim. We are not responsible for any lost or stolen mail.

I need to return something! What do I do?

If an item arrives broken or otherwise defective, please contact us & we will arrange for you to return it and we'll send a replacement. We do not accept returns for undamaged merchandise. 

I changed my mind about the items in my order. Can you edit my cart?

Please send an email to us with your order confirmation number and we can combine items. Note: This must be done before we ship items out, and if items are substantially different in weight, we may have to charge you additional shipping. We'll email you a confirmation before we do, though!

Can I carry your products in my storefront?

Please send us an email to discuss wholesale.